Residential Guarantee

At welcomehome we guarantee:

Security: You donít want just anybody in your property. Thatís why all welcomehome staff are full-time employees, (no part-time or casual staff), work in teams of two, are fully insured and have been through our strict vetting and selection process.

Premier Service: We tailor our cleaning programme to meet your individual needs. Each room of your home benefits from our tried and tested Ď10 Star Cleaning Planí. We also supply all the cleaning equipment and materials needed, saving you time and money.

Qualified Staff: All welcomehome staff will have completed our comprehensive training programme, guaranteeing outstanding results time after time after time.

Peace of Mind: At welcomehome we know how important your home is to you. In the unlikely event that you are not completely satisfied with our service we will come back and do the clean again free of charge. Itís our Guarantee


Business Quality Assurance

At welcomehome we assure:

Repeat Satisfaction: Our aim is to provide you with a service that exceeds your highest expectations. To ensure our work fulfills your requirements, we operate a strict quality control program. Onsite visits and customer surveys keep us informed and updated on how well we are performing.

We will provide a customer satisfaction logbook. Your feedback is always welcome. If any area of our work falls short of your requirements, we will solve the problem without delay.

Our Promise: welcomehome is fully insured and provides full liability and property damage coverage. For your safety and protection, all employees are subjected to CRB background checks, and are professionally trained.

Operatives are supported by our experienced managerial team, and accredited Quality and Health and Safety Management Systems (ISO 9001 & OHSAS 18001) , ensuring they're accountable at all times.


QMS ISO Certification - view certificate


QMS OHSAS Certification -  view certificate

As a client, you will receive regular visits from your dedicated Area Manager who will audit and monitor the service received, providing support when needed.

Maintaining consistent high levels of service is what we're known for, so why not make welcomehome cleaning your partner of choice for your general cleaning service. We promise competitive costs for our clients, reliability, and a service which comes second to none.

 

Our cleaning brochures are available to view via our Download Centre

For a free quotation call us today on


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